Newsletters

Christmas and New Year closing times and emergency email

The Trimagic office will be closed over the holiday period from Friday 25th December to Friday 31st December, re-opening for business as usual on Monday 4th January 2010. For any emergencies during this period, please email us at Trimagic@Trimagic.com.au.

See all the latest TIMS features
As introduced in the last Trimagic newsletter, the Trimagic Information Management System (TIMS) has  now reached version 9. TIMS is more flexible than ever, and includes many new features such as the Microsoft Sharepoint Integration Kit, spell checking on edit forms, ‘find-as-you-type’ keyword searching, pop-up calendars and large image-file compression.

We are running one more TIMS 9 webinar (interactive, internet based seminar) before Christmas on Thursday 17th December at 11.00 p.m. edst. As well as giving you an overview of the latest TIM's features, we will be using examples from recent projects to show you how we have met some of our clients' information management challenges. We will also cover system customisation and MS Sharepoint integration. 

If you would like to book your FREE place on the webinar, then please use the button below to complete the booking form, or give us a call on +61 (0)2 9880 8666.   

Inmagic's new social knowledge management resource centre
Know and Go is a series of resources providing the latest information on the trends and topics that will help you shape your organisation's social knowledge management strategy. The following resources are currently available:

Enterprise Social Networking and Social Knowledge Management provides an insight into the differences between enterprise social networking and social knowledge management so that you can determine what is right for your organisation.

Has your organization’s ECM initiative left you out in the cold? shows how focusing on the content consumer can make both them and the organisation more productive and efficient.

A Practical Guide to Social Knowledge Management – Five Steps to Socializing Your Knowledge Repository is aimed at those looking for a faster and more cost-effective way to improve collaboration and end-user/organisational productivity.

There is also a five minute video presentation on Inmagic's Presto social knowledge management system showing a social knowledge network in action.

The cost-effective and efficient way of keeping your solution up to date

Many of you have Inmagic Maintenance and Trimagic Help Line renewal dates due in the next few months. We appreciate your assistance with timely renewals as this means we can process and ensure the currency of your subscription. These subscriptions are an invaluable resource to help you to get the most out of your Inmagic and Trimagic technology.

Access to the Trimagic Help Line, via unlimited phone and email support, keeps you in touch with the latest ideas and methods to keep your systems running smoothly and effectively. At Trimagic, our expertise regarding Inmagic products and solutions is equivalent to the best in the world. In conjunction with this, the depth and breadth of our technical expertise ensures the best possible outcome for you. Your renewing  of these subscriptions with Trimagic helps us to stay in this position and to be continually providing the best possible service that we can.

As a part of our Help Line Service we now have the ability to connect to your workstation (via the internet), which means we can see your screen and network to diagnose any issues that you may be having. This enables a clear understanding of your issue and promotes a rapid resolution.

Inmagic are committed to the continual enhancement of DB/Text Works and Web Publisher Pro to provide you with the features that you need to manage your information and to ensure that your systems work within the latest Windows environments. Follow the buttons to see an overview of the features and enhancements that have been added since the olden days of version 4!