May 2008 - Trimagic Newsletter 

Hi, welcome to the latest newsletter from Trimagic Software. A lot of things have been happening over the last quarter and we wanted to share a few of these with you - The Trimagic Team.

JANE EDINGER, WA Representative for Trimagic

We are pleased to announce the appointment of Jane Edinger (Search Research) as our authorised representative for Inmagic users in Western Australia. Jane has extensive experience using Inmagic products within corporate library services. Well respected among her peers, Jane provides training to new and experienced users and consultation in relation to the supply of Trimagic and Inmagic technologies.

Jane can be contacted on: 0417 170348
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http://www.searchresearch.com.au/ or via our office in Sydney on 02 98808666.

PAUL EDEN, Products and Solutions Manager

We welcome Paul Eden as our Products and Solutions Manager. Paul comes to Trimagic with a wealth of experience in information management from roles in both public and private sector organisations. Paul has a Masters in Library and Information Studies (Loughborough University, England). He is already working with many of our clients helping them to enhance their solutions.

Paul can be contacted on : 02 98808666
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CUSTOMER FOCUS GROUP, Sydney

Trimagic recently conducted another focus group session in Sydney where clients were able to express their information needs and to present a variety of issues related to the profession of Information Management. The focus group is a highly interactive session discussing broad issues that Information Managers face. At Trimagic, we appreciated the opportunity to listen to the challenges of these individuals that came from Law, Engineering, Finance, Resources, Education and Government institutions. Common themes were identifies such as increasing the usability and features of the OPAC, taking advantage of existing relationships with content providers and identifying methods of increasing the awareness and value of the information management team. We would like to thank the participants and look forward to the next session.

ENHANCING THE OPAC, Online webinars

As a result of this focus group and our internal development agenda, Trimagic is pleased to announce the presentation of a series of web based seminars. These seminars titled "Enhancing the OPAC" will focus on the introduction of technologies, that are available from Trimagic, that will increase the effectiveness of the OPAC and ensure that the users of information get an intuitive and effective information retrieval experience tailored to their specific needs. Trimagic technologies include:

- Email alerts
- RSS feeds
- Enterprise search
- Personal Web Pages
- Intuitive results
- Information baskets.

These webinars are scheduled for:
- Fri 9th May 11:30am. This email address is being protected from spam bots, you need Javascript enabled to view it   to register
- Tue 13th May 11:30am. This email address is being protected from spam bots, you need Javascript enabled to view it   to register

..or call Kathy or Sandra on 02 98808666.

TRIMAGIC USER GROUPS

Well attended Trimagic User Group meetings were held during the first quarter of the year in Australian capital cities. These meeting provided us with excellent opportunities to talk with our customers, find out more about their current information management needs and show them some of our latest products. But, just as important, because these sessions were held on customer sites, our hosts were able to show us all some of the great things that they have been able to achieve using Trimagic technologies and their own imagination and creativity.

Guy Vowles. Department of Public Works and Housing , Brisbane, showed us how he and his team made the library a focal point of the Department's intranet through imaginative use of technologies with his TIMS system. Caroline Draper, Department of Premier and Cabinet, Perth showed us just ho useful Departmental customers are finding their personal pages in her TIMS OPAC. Vicki Richardson and Sue Coates, Finlaysons, Adelaide, showed us how they manage workflows in their TIMS library system with its colour-coded databases.

These meetings were very popular and we all went away with new ideas, so stay tuned for more of these events in the future.

SEARCHING THE ENTERPRISE, Funnelback

Enterprise search and enhancing the end users' search experience are very current topics. Access to information sources and browser based technologies has never been more prolific in the user community. To this end, we have established a relationship with Funnelback in order to create an Enterprise search experience that capitalises on the strong searching experience provided by Inmagic and adds complimentary features such as clustering", related topics and terms as well as cross application search features with consolidated and relevance ranked result sets. In other words, another set of features in an enhanced OPAC experience.